Customer care

Designed by Willow.
Fulfilled by Zazzle.

Willow Spring Studios creates the original artwork and personalisable designs. Zazzle is the retailer and fulfils every product order.

01

Personalisation and ordering

Choose a design on this website and follow the product link to Zazzle. On Zazzle you can personalise the available wording, colours, photographs and other details before ordering.

02

Manufacture and payment

Zazzle manufactures the finished product and securely processes payment. Product pricing, promotions and availability are set by Zazzle and can vary by region.

03

Worldwide delivery

Zazzle provides destination-specific shipping methods, delivery estimates and local currency options during checkout. Delivery availability and timing depend on the product and destination.

04

Returns and order support

Because Zazzle manufactures and fulfils orders, its current returns, replacement and refund policies apply. For delivery, payment, damaged-product or return questions, contact Zazzle Customer Care with your order details.

Contact Zazzle Customer Care
05

Design questions

For questions about a Willow Spring Studios design before ordering, visit the relevant Willow store on Zazzle and use the available creator contact options.

Visit Willow Spring Studio on Zazzle
06

Independent design studio

Willow Spring Studios is responsible for the artwork and design presentation. Zazzle is responsible for manufacturing, checkout, shipping, delivery and order fulfilment.

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